Question 1

How fast is delivery?

Accepted Answer

Most orders are delivered within 5–30 minutes of payment verification. Verification runs 24/7.

Question 2

Which payment methods do you accept?

Accepted Answer

bKash, Nagad and Rocket. You send money to our merchant number and submit the TrxID at checkout.

Question 3

Why do I need to enter my sending number and TrxID?

Accepted Answer

Payments are verified manually. The sending number and TrxID let us match your transfer to your order.

Question 4

Where do I receive my code?

Accepted Answer

By email, at the address you entered at checkout. Check your spam folder if you can't find it.

Question 5

Are the keys official?

Accepted Answer

Yes. All keys and top-ups come from authorised distributors and are region-checked before delivery.

Question 6

What if my code doesn't work?

Accepted Answer

Contact support with your order number within 24 hours and we'll replace it or refund you.

Frequently asked questions